Business Continuity

What is Business Continuity?

 

Business Continuity planning is essential to any business that holds data and should include backup technology alongside the processes that you have in place should natural, man-made or accidental disasters occur.

 

Business Continuity should be something discussed at every level within the business with the aim being to limit business downtime and recovery time should the worst happen.

 

Could your business cope if it lost business-critical data?

 

What if an unforeseen technical problem, malicious activity, natural disaster or human error led to the loss of vital information? How quickly could your systems be recovered in the event of a disaster and how long could you go without access to your data?

What are the main causes of business downtime?

 

☑️ Human error – Our teams are our greatest asset, but they can also be our biggest weakness. With teams collaborating on documents accidental deletion is not uncommon.

☑️ Cyber-attacks – From phishing emails to malware, stealing or corrupting data is often the aim of these attacks.

☑️ Hardware Failure – Improvements in technology mean we see less business downtime caused by ageing hardware, however hardware failure is still a very real concern.

☑️ Hardware theft or loss – With mobile workforces becoming a normality hardware theft or loss is increasing.

☑️ Natural Disaster – Not a day goes by without the news reporting another disaster, fires, flooding or global pandemics can all lead to business downtime.

☑️ Power Outages – Often resulting in business downtime, power outages are not always avoidable.

Datto

 

With so many options for disaster recovery (DR) and business continuity, organisations are seeking a single, simple solution. Datto from CJLS Tech delivers both onsite and offsite backup, disaster recovery and business continuity. This technology removes the headache of traditional backup and recovery solutions such as tapes and USB drives.

 

Datto is a DR solution, replicating your IT infrastructure onsite and to the cloud. In the event of a major outage or disaster, you can either restore or reboot quickly from a local image, or even use the image in the cloud to continue to operate from other hardware while your infrastructure is re-established.

 

Datto is a full backup, disaster recovery and business continuity service that is visible, scalable and affordable, if quick recovery of your systems is a priority, then Datto will provide a single, simple solution.

Other Options for Data Backup

 

Disk to Disk Imaging Backup

 

Using market-leading replication software, we will create an image of your server to a separate piece of hardware, often in a different location.

 

Online Data Backup

 

Most organisations now have data saved on multiple devices (servers, desktops, laptops, PDAs etc.) but organisations are often unsure if all of this data is being backed up.

 

Online Backup offers a flexible option for the encrypted transfer and storage of data in a secure, offsite facility.

 

With an online backup strategy, automatic or regular backups are created for every device to minimise downtime, allow easy recovery, and ensure that important data is not lost in the event of a disaster.

 

Server BackUps

 

If a problem occurs with one of your servers, your business may experience downtime, so what solutions can be used to get you up and running in the quickest possible time frame?

 

Veeam Imaging

 

We will create an image of your server on a separate piece of hardware, often in a different location. In the event of a disaster, you can recover this quickly and easily.

 

Virtualisation

 

We use technologies such as VMWare and Microsoft Hyper-V to create multiple operating systems on a single server. This allows for rapid data recovery while minimising hardware and maintenance costs.

Our Services

Desktop as a Service

Unified Comms

Proactive Monitoring

Google Workspace

Microsoft 365

Microsoft Azure

Moving to CJLS Tech is as easy as 1,2,3

On-boarding

We carry our full ITA (IT Audit) to make sure that we are supporting all your IT needs. Once we have agreed on the ITA we then move your account into our Service Desk so that they and help support you!

Service Desk

Our service desk falls into 3 main areas, Reactive, Proactive and Maintenance. When something isn’t working, this is a reactive incident. proactive requests are normal procedures like setting up new staff or acquiring more licenses etc, and Maintenance tasks include antivirus and backups.

Road Map

IT doesn’t sleep and is constantly evolving, and we like to help our customers evolve with it. This is why we don’t just stop at support, we proactively work with our clients to plan a road map of current challenges and together we overcome them and plan the future IT needs.

Why pick CJLS Tech?

 

Here at CJLS Tech, we are a provider of Managed IT and Support with cutting-edge technology, paving us ahead of our competition. We have a large portfolio of Cloud Solutions, including Microsoft 365, Google, Adobe and many more. We also have a strong standing in procurement with leading names in the industry from Dell, Microsoft, Apple and more. 

 

We see ourselves as your IT Department, Keeping IT Simple and at the same time, we aim to be your One-Stop-Business-Shop for all your IT needs. 

 

Through trust and experience, we have become the go-to source for all IT support, and the partner of choice for many industries across the region and beyond.

 

We just keep IT simple!

 

Our main mission is to make IT more manageable for all sizes of businesses. New business? We will help you get on your feet with IT and Cloud Services.

Want to know more?

CJLS Tech aims to Keep IT simple for all our clients, making sure you get the most out of your IT without the worry and hassle! 

 

Our proven capability of delivering robust, cost-effective IT transformation projects, along with our mature, security-focused managed support solutions make us an ideal long-term IT partner to your business and ideally placed to provide the services you need. 

 

If you would like to talk to us about our support and services, feel free to call us today on 0800 368 3968.

Additional services we provide:

IT Support

  • Comprehensive IT support for all sizes of  businesses
  • Experienced customer service team
  • Remote IT support
  • On-site support services
  • Customer-specific guides with frequently asked questions to IT problems
  • Agreed service level with response times and resolution times
  • Off-site remote backup
  • 24-7 network monitoring

Cyber Security

  • Cyber Essentials & ISO27001 Audit Consultancy 
  • Proactive Dark Web and Identity reporting
  • Multi-Factor Authentication (MFA) for Microsoft Office 365
  • Email security solutions
  • Processes and policies management
  • Data protection consultancy
  • Business Continuity and Disaster Recovery solutions

Professional Services

  • Server migrations and upgrades including SharePoint and on-premise to cloud
  • Google Workspace email and data migrations including M365 to Google 
  • Microsoft 365 email and data migrations including Google to M365
  • Infrastructure and hardware upgrades and refreshes: switches, line of business applications and systems
  • Managed Print Solutions and Optimised Visitor Management solutions 
  • Marketing and Print Design via Cre8ive Storm

Unified Communications and VoIP

  • Voice over Internet Protocol (VoIP) telephone systems
  • Google Voice
  • Microsoft Teams Voice
  • Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS / SoGEA)
  • Mobile Connectivity 
  • Wireless systems and ongoing support

IT Procurement

  • Infrastructure hardware including servers, switches, storage and firewalls
  • Computer, laptops, tablets and other client devices
  • Equipment licensing
  • Warranty and third-party maintenance/support

Online Presence

  • Managed web hosting and domain management
  • WordPress optimised hosting 
  • Self Service portal 
  • SSL / VPS / Dedicated Hosting solutions