Small Business IT Support

Small Businesses need IT support they can rely on!

Honest, dedicated and fully managed IT support is essential for any small businesses if they are to thrive and grow. Not having to worry about IT systems and business continuity means you can get on with doing what they do best, leaving IT issues to us.

 

If you’re currently looking for IT support and are feeling overwhelmed with the task of researching all the options, we are here to help. Our team of tech-savvy experts will review your business needs and create a free IT assessment. If you decide to move forward, we’ll take care of the rest and provide on-demand managed IT services for your business.

 

Whether you are looking into an outsourced IT support service for the first time or are reviewing your existing managed service provider, feel free to call us and we’ll talk you through your options.

How we can support your business

We are a leading IT service provider with a proven track record of delivering quality IT solutions to our customers across the north of the UK and beyond. We take pride in our culture of innovation and professionalism. With extensive expertise in the IT industry, we are committed to exceeding the expectations of every customer by delivering IT-related services tailored to their industry, business and technical needs. 

 

We believe that the best way to solve a problem is by listening to our customers. That’s why we’ve built an expert support team with over 20 years of combined industry experience. We’re always on hand to help, whether you need quick IT advice or a full-scale IT project management solution.

 

Your first point of call will be with our service desk. They see all sorts of problems each day and nothing is too big or too small! They’ll take full ownership and work hard to get you back up and running as quickly as possible. You will also have your own dedicated account manager who will be your go-to person to discuss any changes to your IT. 

Our Services

Desktop as a Service

Unified Comms

Proactive Monitoring

Google Workspace

Microsoft 365

Microsoft Azure

Moving to CJLS Tech is as easy as 1,2,3

On-boarding

We carry our full ITA (IT Audit) to make sure that we are supporting all your IT needs. Once we have agreed on the ITA we then move your account into our Service Desk so that they and help support you!

Service Desk

Our service desk falls into 3 main areas, Reactive, Proactive and Maintenance. When something isn’t working, this is a reactive incident. proactive requests are normal procedures like setting up new staff or acquiring more licenses etc, and Maintenance tasks include antivirus and backups.

Road Map

IT doesn’t sleep and is constantly evolving, and we like to help our customers evolve with it. This is why we don’t just stop at support, we proactively work with our clients to plan a road map of current challenges and together we overcome them and plan the future IT needs.

Why pick CJLS Tech?

 

Here at CJLS Tech, we are a provider of Managed IT and Support with cutting-edge technology, paving us ahead of our competition. We have a large portfolio of Cloud Solutions, including Microsoft 365, Google, Adobe and many more. We also have a strong standing in procurement with leading names in the industry from Dell, Microsoft, Apple and more. 

 

We see ourselves as your IT Department, Keeping IT Simple and at the same time, we aim to be your One-Stop-Business-Shop for all your IT needs. 

 

Through trust and experience, we have become the go-to source for all IT support, and the partner of choice for many industries across the region and beyond.

 

We just keep IT simple!

 

Our main mission is to make IT more manageable for all sizes of businesses. New business? We will help you get on your feet with IT and Cloud Services.

Want to know more?

CJLS Tech aims to Keep IT simple for all our clients, making sure you get the most out of your IT without the worry and hassle! 

 

Our proven capability of delivering robust, cost-effective IT transformation projects, along with our mature, security-focused managed support solutions make us an ideal long-term IT partner to your business and ideally placed to provide the services you need. 

 

If you would like to talk to us about our support and services, feel free to call us today on 0800 368 3968.

Additional services we provide:

IT Support

  • Comprehensive IT support for all sizes of  businesses
  • Experienced customer service team
  • Remote IT support
  • On-site support services
  • Customer-specific guides with frequently asked questions to IT problems
  • Agreed service level with response times and resolution times
  • Off-site remote backup
  • 24-7 network monitoring

Cyber Security

  • Cyber Essentials & ISO27001 Audit Consultancy 
  • Proactive Dark Web and Identity reporting
  • Multi-Factor Authentication (MFA) for Microsoft Office 365
  • Email security solutions
  • Processes and policies management
  • Data protection consultancy
  • Business Continuity and Disaster Recovery solutions

Professional Services

  • Server migrations and upgrades including SharePoint and on-premise to cloud
  • Google Workspace email and data migrations including M365 to Google 
  • Microsoft 365 email and data migrations including Google to M365
  • Infrastructure and hardware upgrades and refreshes: switches, line of business applications and systems
  • Managed Print Solutions and Optimised Visitor Management solutions 
  • Marketing and Print Design via Cre8ive Storm

Unified Communications and VoIP

  • Voice over Internet Protocol (VoIP) telephone systems
  • Google Voice
  • Microsoft Teams Voice
  • Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS / SoGEA)
  • Mobile Connectivity 
  • Wireless systems and ongoing support

IT Procurement

  • Infrastructure hardware including servers, switches, storage and firewalls
  • Computer, laptops, tablets and other client devices
  • Equipment licensing
  • Warranty and third-party maintenance/support

Online Presence

  • Managed web hosting and domain management
  • WordPress optimised hosting 
  • Self Service portal 
  • SSL / VPS / Dedicated Hosting solutions