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Sole Trader and Micro Business IT Support
ALL Businesses should have access to IT Support regardless of size!
Honest, dedicated and fully managed IT support is essential for any small businesses if they are to thrive and grow. Not having to worry about IT systems and business continuity means you can get on with doing what they do best, leaving IT issues to us.
If you run as a sole trader or as a micro business, CJLS Tech is here to help!
Whether you are looking into an outsourced IT support service for the first time, or are reviewing your existing managed service provider, feel free to call us and we’ll talk you through your options.
Our support package for you
Ensuring that all businesses have the same level of IT support, we have created our specialised package, aimed at supporting your IT.
Working with us, you’ll be taken care of by our UK based support team who will always be there to offer their expertise when you need them. The support team are real customer focussed people, they genuinely care about your business needs and offer a personal service when resolving your IT support issues.
Your first point of call will be with our service desk. They see all sorts of problems each day and nothing is too big or too small! They’ll take full ownership and work hard to get you back up and running as quickly as possible. You will also have your own dedicated account manager who will be your go to person to discuss any changes to your IT.
What’s included in our unique Sole-Trader package?
For a small monthly fee with no commitment you will have access to;
- Unlimited remote IT support*
- Business grade Antivirus with Ransomware Protection
- Business Level Encryption
- Daily backups of all your Microsoft 365 or Google Workspace
- Advanced Threat Protection (3rd Party) for Microsoft 365 (coming soon to Google Workspace)
Moving to CJLS Tech is as easy as 1,2,3
On-boarding
We carry our full ITA (IT Audit) to make sure that we are supporting all your IT needs. Once we have agreed on the ITA we then move your account into our Service Desk so that they and help support you!
Service Desk
Our service desk falls into 3 main areas, Reactive, Proactive and Maintenance. When something isn’t working, this is a reactive incident. proactive requests are normal procedures like setting up new staff or acquiring more licenses etc, and Maintenance tasks include antivirus and backups.
Road Map
IT doesn’t sleep and is constantly evolving, and we like to help our customers evolve with it. This is why we don’t just stop at support, we proactively work with our clients to plan a road map of current challenges and together we overcome them and plan the future IT needs.
Why pick CJLS Tech?
Here at CJLS Tech, we are a provider of Managed IT and Support with cutting-edge technology, paving us ahead of our competition. We have a large portfolio of Cloud Solutions, including Microsoft 365, Google, Adobe and many more. We also have a strong standing in procurement with leading names in the industry from Dell, Microsoft, Apple and more.
We see ourselves as your IT Department, Keeping IT Simple and at the same time, we aim to be your One-Stop-Business-Shop for all your IT needs.
Through trust and experience, we have become the go-to source for all IT support, and the partner of choice for many industries across the region and beyond.
We just keep IT simple!
Our main mission is to make IT more manageable for all sizes of businesses. New business? We will help you get on your feet with IT and Cloud Services.
Want to know more?
CJLS Tech aims to Keep IT simple for all our clients, making sure you get the most out of your IT without the worry and hassle!
Our proven capability of delivering robust, cost-effective IT transformation projects, along with our mature, security-focused managed support solutions make us an ideal long-term IT partner to your business and ideally placed to provide the services you need.
If you would like to talk to us about our support and services, feel free to call us today on 0800 368 3968.
Additional services we provide:
IT Support
- Comprehensive IT support for all sizes of businesses
- Experienced customer service team
- Remote IT support
- On-site support services
- Customer-specific guides with frequently asked questions to IT problems
- Agreed service level with response times and resolution times
- Off-site remote backup
- 24-7 network monitoring
Cyber Security
- Cyber Essentials & ISO27001 Audit Consultancy
- Proactive Dark Web and Identity reporting
- Multi-Factor Authentication (MFA) for Microsoft Office 365
- Email security solutions
- Processes and policies management
- Data protection consultancy
- Business Continuity and Disaster Recovery solutions
Professional Services
- Server migrations and upgrades including SharePoint and on-premise to cloud
- Google Workspace email and data migrations including M365 to Google
- Microsoft 365 email and data migrations including Google to M365
- Infrastructure and hardware upgrades and refreshes: switches, line of business applications and systems
- Managed Print Solutions and Optimised Visitor Management solutions
- Marketing and Print Design via Cre8ive Storm
Unified Communications and VoIP
- Voice over Internet Protocol (VoIP) telephone systems
- Google Voice
- Microsoft Teams Voice
- Fibre Broadband and Leased Lines (FTTC / FTTP / MPLS / SoGEA)
- Mobile Connectivity
- Wireless systems and ongoing support
IT Procurement
- Infrastructure hardware including servers, switches, storage and firewalls
- Computer, laptops, tablets and other client devices
- Equipment licensing
- Warranty and third-party maintenance/support
Online Presence
- Managed web hosting and domain management
- WordPress optimised hosting
- Self Service portal
- SSL / VPS / Dedicated Hosting solutions